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FAQs

Do you rent outside of the Vancouver area?
Yes! We will rent to anyone in the lower mainland. We prefer you pick the items up, but we can sometimes deliver for an extra fee.

Can I see
the items before renting them?
Absolutely! We can set up a time for you to come look at some arrangements/try different things out. We want you to love your decor! 

How long is the rental for?
Rentals are typically for three days.

When can I pick up and return my rentals?
You will pick your items up the day before your event and return them the day after. We will confirm your pickup and return times closer to the date.

How does payment work?
50% deposit due at the time of reservation and the remaining 50% due 30 days prior to the rent date. Check out our How it Works page for more information.

Will you come out the day of the event for set up?
Depending on availability, set services can be arranged for an additional charge. Alternatively, we are happy to provide you with a basic video tutorial!

Can I mix and match items?
You sure can! Come check out our inventory and we can see what works best for you.

Do you provide candles with your rentals?
Candles are available for purchase, but you are also welcome to provide your own.

All your arrangements are shown with faux flowers. Are we able to rent the vases but use our own flowers?
Absolutely! We think our faux flowers are beautiful, but you are free to bring your own instead. 

What is your cancellation policy?
There is a 50% nonrefundable deposit required at the time of booking (this will be applied to the balance).

Still have more questions? Don't hesitate to contact us for more information. 

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